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Customer Experience Measurement: CE Dashboard
Customer experience and product profiling
Through describing the customer experience of different products, there are created so-called product experience profiles. Each product has its own typical profile in terms of customer experience. Through combining segmentation and profiling, a business can gain insight into the different product profiles of various customer groups and respond to these.
The foundation of MPN are their own unique instruments. To gathering information with the Internet, each Analysis can be enriched with questions to your customers or using customer information. The customer experience dashboard creates an unmatched management and marketing tool.